Urban Jungly Support Center

Everything you need to know about our street-style fashion and services.

What is the standard shipping time for my order?

We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout for faster delivery.

What is your return policy for apparel?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I ensure I choose the right size?

Every product page features a detailed 'Size Guide' with specific measurements. As our styles range from slim-fit to oversized, we recommend checking the specific dimensions for each garment.

Are Urban Jungly products sustainably made?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with factories that guarantee fair wages and safe working conditions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our live chat support.